30 years of exceptional service and high quality products.
Paramount Builders is a family-operated, professional exterior remodeling company that has been improving the East Coast community one home at a time since 1991.
Building Dreams: The Paramount Builders Story of Commitment and Excellence
Company History
For over 33 years, Paramount Builders has been more than just a home improvement company—it's been a dream maker. Nestled in the heart of Virginia Beach, Virginia, we've been helping homeowners across the Mid-Atlantic region transform their houses into their dream homes.
Our story began in 1991 when our founder, Ed Augustine, envisioned a business that was more than just a service provider. He wanted to establish a company that could truly partner with homeowners, providing them with high-quality, energy-efficient solutions that would enhance their homes and their lives.
From our humble beginnings, our mission has always been clear: to deliver exceptional service and high-quality products. This commitment is reflected in the dedication and skill of our professional team, who put their heart and soul into every project, ensuring it’s completed to the highest standards.
Today, Paramount Builders stands as a trusted and respected name in the home improvement industry. We’ve earned this reputation through our unwavering commitment to quality, reliability, and unparalleled customer service. Yet, what truly sets us apart is our core values of honesty, integrity, and excellence, which guide everything we do.
As we look to the future, we continue to grow and expand our services, ensuring we can meet the evolving needs of homeowners. But no matter how much we grow, we remain true to our roots. At Paramount Builders, we’re not just improving homes—we’re helping to build dreams. And that’s a commitment we’re proud to uphold, today and always
Company Timeline
One Home at a Time
The Mission of Paramount Builders is to Improve Our Community One Home at a Time. As a company, our goal is to establish the highest standard of excellence and integrity for our industry, in our market and beyond
Our Team
Meet our Executive Team
Colten Ward
IT Manager
Colten Ward
IT ManagerColten Ward is the current IT Manager at Paramount, where he has been a vital part of the team for the past six years. With a Bachelor’s degree in Business Information Technology from Virginia Tech, Colten brings a robust understanding of both business and technology to his role. His career at Paramount has been marked by his versatility, having gained experience across various departments within the company.
In his role as IT Manager, Colten oversees the company’s sales technology, ensuring that the tools and systems are optimally supporting the sales team’s efforts. As the primary liaison between corporate and the sales department, he acts as a crucial bridge, aligning technological solutions with the needs of the sales force on the ground. His ability to navigate and integrate different facets of the company underscores his commitment to enhancing operational efficiency and driving technological innovation at Paramount. Colten lives in the Tidewater area and will be getting married in 2025!
Ed Augustine
CEO
Ed Augustine
CEOBorn in West Virginia, home improvements became a part of Ed Augustine’s life at a very young age. Ed’s father was a remodeling salesman and Ed joined the industry himself as a teenager, beginning at the age of 16. By the time he turned 25 years of age, Ed found himself newly married and a Junior Partner at a regional home improvement company in the mid-Atlantic area. In October of 1991, his first son was born and six weeks later, he and his wife, Caren, opened Paramount Builders, Inc. After 32 years in business, Ed has successfully grown Paramount Builders to include six offices. Specializing in exterior residential remodeling, the company offers replacement windows, vinyl siding/trim packages, and total roofing systems. In an industry being overtaken by franchises and private equity, Ed remains steadfast in maintaining his own corporation and being true to the core values he believed in almost 40 years ago. Ed and Caren reside in Virginia Beach. The couple has three children, all married, and 6 beautiful grandchildren.
Tyler Augustine
President
Tyler Augustine
PresidentAfter working for Paramount Builders in Sales and Marketing, Tyler spearheaded the company’s interior remodeling branch by opening the bathroom division in October of 2020. Tyler oversees the Tidewater and Richmond branches as the President. Tyler and his family live in the Tidewater area.
Ellen Bunnell
Vice President of Administration
Ellen Bunnell
Vice President of AdministrationEllen joined the Paramount Builders Team over 22 years ago as a Finance Manager. She later transferred to the Corporate Office Manager’s position. Over the past few decades, she has become a master in accounting and administrative duties. Through her efforts and achievements, she has worked her way up into her current role as the Vice President of Administration, where she oversees all of our administrative teams in all of our branches. She and her husband, along with their son, reside in the Tidewater area.
Bob Shackford
Vice President of Operations
Bob Shackford
Vice President of OperationsBob joined Paramount Builders in 1995 as one of the first few Sales Representatives hired at Paramount Builders over 28 years ago. Bob has managed Sales, Marketing, Production, and our Operations Departments since we were founded. Bob has been an integral part of the growth of our company. Bob currently serves as our Vice President of Operations for Paramount Builders and is leading our newest branch of Virginia Shower and Bath in Richmond, Virginia.
Taylor Kool
Vice President of Sales and Marketing
Taylor Kool
Vice President of Sales and MarketingGrowing up in the automotive sales industry with his family’s local dealership, Taylor has learned the ins and outs of sales and marketing. After a few years of outstanding work on our sales team and in management, Taylor transitioned into our Marketing department and has been overseeing our call centers, branding, lead management, and direct marketing since January 2021. Taylor is innovative and always open to improving customer communications. Taylor and his wife along with their three kids live in the Tidewater area.
Mike Finley
Vice President of Sales
Mike Finley
Vice President of SalesMichael Finley began his career at Paramount Builders as a Sales Representative over 25 years ago. Michael has served many roles in our sales department. Michael is our trusted sales trainer and oversees all of our Sales teams for Paramount Builders. He is our favorite motivator and is constantly finding new ways for our team to better their interactions with our customers. Michael travels to all of our branches to mentor sales representatives and management.
Awards, Certifications, and Affiliations
Our Distinctions: A Display of Quality
We are proud to showcase our achievements and recognitions that reflect our commitment to excellence in everything we do. Here are just a few of our favorites:
A+ Rating with the BBB
Certification
Recognizing consistently excellent customer service and proactive dedication to resolving any problems.
Proud Member Since 1991
Angie’s List Super Service Award
Award
This award is given to top-rated service professionals in the Angi network, recognizing those who exemplify exceptional quality, service, and value to their customers
Virginia Values Veterans Certified
Certification
The Virginia Values Veterans (V3) Program is an official Commonwealth of Virginia, Department of Veterans Services Program. The V3 program helps employers develop and implement long-term strategies and nationally recognized best practices in recruiting, hiring, and retaining Veterans.
Qualified Remodeler Top 500
Award
#74 in the Nation (2022)
This is an ongoing recognition program in the remodeling industry that tracks the largest and fastest-growing companies, based on remodeling dollar volume, total years in business, industry association membership, industry certification, and industry awards.
Hampton Roads Top Workplace
Award
Top Workplaces seeks to recognize employers who acknowledge their best asset: their employees.
This awards program celebrates the best companies in the Hampton Roads business community.
Best Of Awards Virginia
Award
Over 30 categories won!
Each year for over 30 years, Virginia Media has been showcasing all the local favorites in the Hampton Roads area.
GAF Premium System Professional
Award
The GAF Premium Systems award is an honor given to contractors who consistently install roofing systems with a high level of quality and provide their customers with the highest level of protection offered by GAF. This award recognizes contractors who go above and beyond to ensure customer satisfaction and offer enhanced warranties and system selling.
GAF President's Club Award
Award
GAF’s Top Award
1 of 30 recipients nation-wide
The badge says that over the course of the prior year, the company installed a minimum number of complete GAF roofing systems that qualify for GAF’s highest warranties while maintaining consistently excellent customer reviews. If you’re looking for experience and excellence in residential roofing, no other designation means as much.
GAF Triple Excellence Award
Award
Composed of the Installation Excellence, Consumer Protection, and Training Excellence Awards, it is given to contractors who provide high-quality roof installations and consumer protection and are committed to ongoing training
GAF Master Elite Award
Award
A recognition for the top 1% of Master Elite contractors nationally, it is given to those who meet a range of requirements, including proper licensing, a strong reputation, and a commitment to ongoing professional training
Preservation Dealer of the Decade
Award
This award is given to companies with significant contributions and achievements in the home improvement industry over a decade
Preservation Dealer of Distinction
Certification
This award signifies one of the most trusted names in the home improvement business, given to those who meet high standards
Kohler LuxStone Shower Exclusive Dealer
Certification
Virginia’s Exclusive Kohler LuxStone dealer. Your only place to find LuxStone crushed stone shower systems that exemplify elegance and beauty. Backed by the Kohler brand in business for 150+ years.
Some of our other prestigious awards and certifications include but are not limited to; National Homebuilders Association member, Talk of the Town Richmond award winner, Remodeling Magazine Top 550, Inside Busineness Roaring 20’s, Vinyl Siding Institute, Energy Star Rating, Recovery for Life – Life Changer Award, Legends of the Home Improvement Industry Award, and many more.
Testimonials
Hear from the homeowners we’ve served
Good experience and very happy with end results.
They did an exceptional job on our windows. They did not make a mess in our home and were very professional. They were not the cheapest but not the most expensive company either. But they made us a good deal and everything was top notch from the first meeting till completing the job. Will definitely use them again.
Work crew started the day early and completed job in 1 day. Included clean-up. Extremely professional and the finished job looks great! Very happy with the work!
Replaced two casement and one fixed windows in the dining room. Work was completed by the date I requested. Quality of the materials is awesome. Installers were very friendly and respectful of my home. Only taking away 1 star (1/2 star really) because interior trim has gaps at miters, but nothing I cant fix.
The work crew was fantastic. Estimated two days to complete and finished in one; and that on a holiday.
The guys that were here were exceptional. They moved some things that needed to be moved and the craftsmanship is superb. A lot of attention to detail.
They were very good. I would highly recommend them to others. I look forward to working with them again for the other half of my home.
The installers were very polite, efficient, and professional. Excellent work. Maintained a clean work area and did a final cleanup at the end of the job.
My work is not done yet but i was very pleased with the young man who came out, he spent lots of time with me and was very pleasent he explained every detail to me, my work is being done this week, and I know it will be done right.
Going into the project I knew it would be costly to replace all of our windows and it was but the quality of the window seems to be outstanding. One example of the difference is since the replacement, I noticed right away the difference because I couldn't hear the sounds even cars going down our street outside while sitting in the living room.
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